Billing

Information regarding your purchased products and licensed services as well as data point packages is displayed at a central location in the Avelon system. This allows you to check any quotas on your data point licenses, purchase new licenses, or simply change your billing address.

The billing information is only accessible to users with the appropriate authorization, such as administrators. You can access the configuration page by clicking on the Settings option at the top right of the user menu and then going to the Billing tab in the following view.

Billing jobs

The sidebar on the left lists all current billing jobs for which you will receive an invoice at the end of the accounting period. Each of these jobs contains information about the settlement mode, the owner and invoice recipient, as well as a list of all devices and licenses that are included in this billing job.

General

Reference

A name that uniquely identifies the billing job, e.g. by location or by ownership. The reference will also appears on the invoice.

Active

Indicates whether this billing job is active and therefore triggers an invoice at the end of the accounting period. To operate test devices that do not generate costs, you need an inactive billing job that is not billed. Please contact Avelon if you want to operate devices that are not to be billed.

Start Date

The date from which the settlement for this billing job runs.

Billing Period

The time interval during which invoices are generated and sent.

Client Number

Your client number. Only available on the main billing job.

Billing Type

Specifies whether your assets are billed by Plant (data points) or by Real Estate (area size or number of apartments). Both billing types have different pricing models and are intended for either plant control systems or real estate management companies.

Billing address

If you have any paid licenses with recurring fees (subscriptions), Avelon will send invoices to this address based on the billing interval configured on the General card.

To edit a billing address, you can select it in the dropdown and click on Go to Address Book. This will take you to the Addresses view, where you can edit the selected address as well as manage any other address.

Owner address

The owner address is visible on the invoice and is used by the invoice recipient to correctly assign or forward the invoices.

Additional information

All information entered in this text box will appear on the invoice. Use the input field to enter additional information for the object, such as reference or contract numbers or cost centers.

General licenses

All additional licenses that will be charged to your Avelon client account are listed here. These options are billed once per client account, not per system or device. Although you can move additional options from one billing job to another, the individual products are still only billed once per accounting period. Click on Assign Product to assign a product to another billing job, for example if you want to provide a different billing address for it.

Unassigned device licenses

All device licenses that are not yet assigned to a specific device are listed here. Device licenses are usually not assigned when they are purchased in bulk or after you’ve redeemed an activation code from an invoice.

To assign an unassigned device license to a specific device, go to the configuration page of that device, then scroll down to the Licenses card and click on Assign License. Select one of the available licenses from the dropdown and then click Assign. Note that only compatible licenses are displayed in the dropdown. If a license is not available here, it is most likely not applicable to that device, or the device already has a similar license.

Warning

Assigning a license to a device is permanent.

Devices

All devices which are to appear on the same invoice are listed here. You can move individual devices to another invoice by going to the corresponding billing job and selecting the corresponding device in the Assign Device field. Effective immediately, the affected device will be billed according to the settlement modalities of the new billing job. If the settlement modality is different and an accounting period has already been started, this is taken into account accordingly effective at the time of the change.

If the settlement mode (that is, the accounting period and the type of billing) of several devices is identical, the devices can be assigned to the same billing job. Otherwise, a separate billing job must be configured for each device, whereby you can specify a different owner or invoice recipient for each.

Note

To view all license and data point packages of a specific device, click on the respective device to open its detail page, provided you are authorized to do so.

Manage billing jobs

In the sidebar on the left, you can create additional billing jobs, for example, to have certain devices billed separately or differently. To do so, click on Add above the left sidebar and give the new billing job a meaningful name in the Reference field. Set the desired settlement time frame, a valid billing address and assign the appropriate devices to the new billing job under Devices.

To delete existing billing jobs, select the respective billing job in the sidebar and then click on Delete. Note that in this case, all devices and extras that were previously assigned to the deleted billing job are automatically moved to the main billing job. No licenses or devices are lost through the deletion of billing jobs; billing for these continues seamlessly.