Connectivity

The Connectivity card displays the current connection status of the Beetle. Click on Details  to see more details about the individual connection interfaces.

Hostname

Click on Configure to change the hostname of the Beetle.

Avelon Server

Click on Configure to configure the Avelon Sever to which the Beetle should connect.

To connect to Avelon Cloud, select Avelon Cloud from the dropdown and click OK. Note that the Beetle needs to be able to communicate with Avelon Cloud (avelon.cloud) to operate properly.

To connect to an Alcedo Inhouse system, select Alcedo Inhouse from the dropdown, then enter the hostname or IP address of the server, and click OK. Note that the Beetle needs to be able to communicate with the Alcedo Inhouse server to operate properly.

Set up the network connection

Warning

Please note that Alcedo Inhouse may only be configured to DHCP if the server is reachable under a fully qualified domain name, e.g. “alcedo.yourcompany”.

In the second step, you can specify whether you want to connect to the Internet via the LAN connection you have just configured or via a separate WAN connection.

LAN

WAN

Typically Alcedo Inhouse is configured with only one network card. In this case select the option LAN. If a second network card is configured in the machine, you can also select the WAN option here. Please note that the configuration possibilities depend on which virtual networks Alcedo Inhouse is assigned via virtualisation.

  1.  LAN

    If you selected LAN in the previous step, you can now configure the LAN interface:

    LAN setting

    Description

    Mode

    Static or DHCP (automatic)

    IP address

    IP address of the LAN interface

    Subnet mask

    Subnet mask of the LAN interface

    Gateway

    IP address of the LAN interface

    MAC address

    MAC address of the LAN interface

    DNS server 1

    Address of the primary DNS server

    DNS server 2

    Address of the secondary DNS server

    Click on Configure below the LAN settings to configure them. You can either enable DHCP to obtain an automatic IP address or provide a manual IP address, subnet mask and gateway address.

    Click on Configure below the DNS servers to configure them. If you enabled DHCP in the LAN settings, you can toggle the Manual option to enter manual DNS entries if necessary. Otherwise, they will be obtained via DHCP.

     WAN

    If you selected WAN in the previous step, you can now configure the WAN interface. The WAN connection essentially acts as a secondary LAN connection.

    WAN setting

    Description

    Mode

    Static or DHCP (automatic)

    IP address

    IP address of the WAN interface

    Subnet mask

    Subnet mask of the WAN interface

    Gateway

    IP address of the WAN interface

    MAC address

    MAC address of the WAN interface

    DNS server 1

    Address of the primary DNS server

    DNS server 2

    Address of the secondary DNS server

    Click on Configure below the WAN settings to configure them. You can either enable DHCP to obtain an automatic IP address or provide a manual IP address, subnet mask and gateway address.

    Click on Configure below the DNS servers to configure them. If you enabled DHCP in the WAN settings, you can toggle the Manual option to enter manual DNS entries if necessary. Otherwise, they will be obtained via DHCP.

    Warning

    Please note that Alcedo Inhouse may only be configured to DHCP if the server is reachable under a fully qualified domain name, e.g. “alcedo.yourcompany”.

  2. The illustration shows you which settings are set for which interface. Check them and change any incorrect settings.

  3. Click Apply changes to save the changes. The new settings should take effect within 2-3 minutes. If there are connectivity errors, you can repeat the steps above and adapt the settings.

Remote access

See remote access.

Troubleshooting

Restoring lost mobile connection

If the radio link between the Beetle and cell tower is interrupted, the modem tries to restore the radio link as follows:

  • After every 3 failed connection attempts, the power state of the SIM card is reset.

  • After every 24 hours the Beetle resets the connection regardless of the state.

  • After every 40 subsequently failed connection attempts (which might take 5-10 minutes) the modem hardware is reset.

Find out the IP address of Alcedo Inhouse

As Alcedo Inhouse runs within a virtual machine, you can always find out the current network configuration of Alcedo Inhouse via the used virtualisation (VMWare or Hyper-V).